We remain your dedicated point of contact for the ongoing management of your policy. We handle the process so you don't have to navigate French bureaucracy alone.
Claims We Handle
Water damage, fire, storm, theft, or break-in at your French property.
Third-party injury or damage claims related to your property.
Flood, storm damage, or natural disaster claims covered by your policy.
Life cover, disability, or illness claims on your mortgage protection policy.
"We handle the complexity of French claims so you can focus on what matters."
Our Process
From first contact to resolution, we manage everything on your behalf, in English and French.
Call, email, or WhatsApp us as soon as an incident occurs. We'll guide you on the first steps to take.
We'll help you document everything needed -- photos, police reports, and any relevant information for your insurer.
We handle all communication with your insurer on your behalf, in French if required, so nothing is lost in translation.
We stay on top of your claim, chase updates, and keep you informed at every stage until it's fully resolved.